This job has expired, and cannot be applied for.
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Posted By:
MHR Consultants, Hyderabad
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Address:
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Date Posted:
10th Mar 2010
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Salary:
NEGOTIABLE
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Location:
Film Nagar
(500003)
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Reference Code:
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Views Since Posting:
393
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Full Description:
Responsible for providing technical support to field engineers, technicians, and product support who are diagnosing, troubleshooting, repairing and debugging complex electronic equipment, computer systems and/or complex software. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Drives existing and new product evolution. Interacts with other internal contacts outside of immediate team (i.e. marketing, product development, sales). Manages key customer accounts, and work with cross-business units and with other products. Write papers for technical conferences and reviews project specifications. Handles the technical side of future product direction.
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